CAMP HOST COUPLE – JOB DESCRIPTION

Position: Year-Round Camp Host (Couple Preferred)
Location: Ozark RV Park and Cabins – Mountain View, AR
Compensation: Competitive Monthly Stipend & Free Full Hook-up Site
Benefits: Free RV Site (full hookups), Utilities, Wi-Fi, Laundry Included, Bathhouse Access, Dog Park, Possible Bonuses

Overview

Ozark RV Park and Cabins is seeking a friendly and professional Camp Host Couple to serve as the welcoming face of our park. The ideal candidates will be passionate about guest hospitality, take pride in smooth check-in processes, and bring a sense of order and excellence to our operations.

This is a year-round live-on-site position for a couple with their own RV. We offer a beautiful work environment, excellent amenities, and a supportive ownership team.

Key Responsibilities

Guest Services & Administration

• Be the primary contact for guest check-ins/check-outs (5 days/week from 9 am to 6 pm)
• Assist guests with self-check-in and answer general questions
• Manage reservations using ResNexus
• Answer phones, respond to emails, provide local info and recommendations
• Track and replenish guest supplies (e.g., soap, paper goods)
• Maintain and clean Cabins and Glamping tent after every checkout
• Maintain documentation and report daily status updates - KPI sheet
• Ask for guest reviews and maintain high hospitality standards
• Assist with marketing efforts with Social Media Manager and owners
• Recruit, hire and train camp workers
• Monitor expenses and maintain records with bookkeeper
• Enforce park rules and collaborate with owners
• Collect bids from vendors (at least 3) and submit to owners

Maintenance Support

• Maintain grounds, cleanliness, and maintenance
• General maintenance: light electrical, plumbing, carpentry, landscaping
• Report facility concerns to management
• Mow lawns, treat weeds, trim trees, landscaping duties
• Upkeep of onsite buildings (painting, power washing)
• Collect trash and yard waste
• Assist with special projects as needed
• Lift minimum of 50 lbs and walk ½ a mile

Schedule

5 Days Per Week - 9 am to 6 pm On-site
Coordinate with Camp Worker Couple to alternate off-days

Requirements

• Must own and live in an RV at the park
• Excellent hospitality, phone, and communication skills
• Tech-savvy with reservation systems (ResNexus preferred)
• Previous campground or guest service experience preferred
• Strong sense of integrity, responsibility, and leadership
• Flexible work hours, including weekends
• Active on-site presence and mobility
• High school Diploma or GED required
• Proficient with Google Suite, Zoom, social media, Google Voice
• Valid driver’s license and background check required
• Provide 1 personal and 2 professional references
• Self-motivated with a go-getter attitude