CAMP HOST COUPLE – JOB DESCRIPTION
Position: Year-Round Camp Host (Couple Preferred)
Location: Ozark RV Park and Cabins – Mountain View, AR
Compensation: Competitive Monthly Stipend & Free Full Hook-up Site
Benefits: Free RV Site (full hookups), Utilities, Wi-Fi, Laundry Included, Bathhouse Access, Dog Park, Possible Bonuses
Overview
Ozark RV Park and Cabins is seeking a friendly and professional Camp Host Couple to serve as the welcoming face of our park. The ideal candidates will be passionate about guest hospitality, take pride in smooth check-in processes, and bring a sense of order and excellence to our operations.
This is a year-round live-on-site position for a couple with their own RV. We offer a beautiful work environment, excellent amenities, and a supportive ownership team.
Key Responsibilities
Guest Services & Administration
- Be the primary contact for guest check-ins/check-outs (5 days/week from 9 am to 6 pm)
- Assist guests with self-check-in and answer general questions
- Manage reservations using ResNexus
- Answer phones, respond to emails, provide local info and recommendations
- Track and replenish guest supplies (e.g., soap, paper goods)
- Maintain and clean Cabins and Glamping tent after every checkout
- Maintain documentation and report daily status updates - KPI sheet
- Ask for guest reviews and maintain high hospitality standards
- Assist with marketing efforts with Social Media Manager and owners
- Recruit, hire and train camp workers
- Monitor expenses and maintain records with bookkeeper
- Enforce park rules and collaborate with owners
- Collect bids from vendors (at least 3) and submit to owners
Maintenance Support
- Maintain grounds, cleanliness, and maintenance
- General maintenance: light electrical, plumbing, carpentry, landscaping
- Report facility concerns to management
- Mow lawns, treat weeds, trim trees, landscaping duties
- Upkeep of onsite buildings (painting, power washing)
- Collect trash and yard waste
- Assist with special projects as needed
- Lift minimum of 50 lbs and walk ½ a mile
Schedule
5 Days Per Week - 9 am to 6 pm On-site
Coordinate with Camp Worker Couple to alternate off-days
Requirements
- Must own and live in an RV at the park
- Excellent hospitality, phone, and communication skills
- Tech-savvy with reservation systems (ResNexus preferred)
- Previous campground or guest service experience preferred
- Strong sense of integrity, responsibility, and leadership
- Flexible work hours, including weekends
- Active on-site presence and mobility
- High school Diploma or GED required
- Proficient with Google Suite, Zoom, social media, Google Voice
- Valid driver’s license and background check required
- Provide 1 personal and 2 professional references
- Self-motivated with a go-getter attitude